Flight Incident Reporting
Flight Occurrence and Incident Reporting is a module to collect information from both Cabin and Flight Crew, to distribute that information to relevant support personnel and in a format that can be exported directly to authorities as required.
The Purpose
- Ensure relevant occurrence and incident from the ground, air, and cabin reached managers in a timely and appropriate manner
- Store information for historic reference
The Benefits
- Crews can have efficient communication with Fleet Managers
- All information can be retrieved from a single source
- Task list is delivered to the right people
The Improvements
- Improved safety through correct addressing of issues
- Crew satisfaction increased as they know they are being 'heard'
- Passenger satisfaction increases as incidents are addressed
The Process
- Crew complete Electronic Flight and Voyage Report after duty and are presented with option to file an incident or occurrence report
- Flied reports are sent directly through email to appropriate source