Questions
The questions you might have that we at Rainmaker address include:
- Have you enough visibility 'as it happens' on what is actually happening in operations?
- Can you collate, in real time, the delay reasons from Pilots, Stations Manager and other sources to identify what is the 'root cause' of delays?
- Can you quickly establish the root cause of every delay and assess the relevant contributory factors?
- Do you have excessive resources currently tied up in trying to deliver all, or any, of the above?
- How long does it take for you to gain access to the data you need and how big is the delay in feeding this back in to the continuous improvement loop?
- Can you accurately measure and respond to your customer deadlines and statistics related to 'OTP'?